Privacy Policy for ObzenAI.com

Effective Date: March 16, 2026 Last Updated: March 16, 2026

Obzen AI ("we", "us", "our") operates the website https://obzenai.com (the "Site"). The Site provides information about and markets Obzen AI CRM, our white-label version of the GoHighLevel SaaS platform designed for customer relationship management, marketing automation, and related business tools (the "Service").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit the Site or interact with us.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

a. Information You Provide Directly

When you contact us (via form, email, phone, or chat), we may collect your name, email address, phone number, company name, and any message or details you provide.

If you request more information, a demo, or subscribe to updates/newsletters (if/when implemented), we collect the contact details you submit.

b. Automatically Collected Information

Device and network data: IP address, browser type and version, operating system, device type, screen resolution, and approximate location (derived from IP).

Usage data: pages visited, time and date of access, referring/exit pages, links clicked, and time spent on pages.

Cookies and similar technologies (see Section 4).

c. Information from Third Parties

Analytics providers (e.g., Google Analytics or tools integrated via GoHighLevel).

GoHighLevel (our underlying platform provider), which may process form submissions or tracking data on our behalf.

We do not collect sensitive personal information (e.g., health, financial details beyond basic payment setup when implemented, racial/ethnic data) through the Site at this time.

2. How We Use Your Information

We use the information we collect to:

Operate, maintain, and improve the Site.

Respond to your inquiries, provide information about Obzen AI CRM, schedule demos, or send requested materials.

Analyze Site usage and performance to enhance user experience.

Communicate important updates or Service-related notices.

Detect and prevent fraud, abuse, or security issues.

Comply with legal obligations, enforce our terms, or protect our rights.

We do not use your information for AI model training or automated decision-making that produces legal effects.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for essential Site functions, analytics, and (potentially in future) limited personalization.

Essential — required for basic functionality.

Performance/Analytics — understand how visitors use the Site (e.g., Google Analytics).

Functional — remember preferences if applicable.

You can manage or disable cookies through your browser settings, but this may affect Site functionality. For more details, see our Cookie Policy (if separate) or browser help.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

GoHighLevel (our platform provider) and its subprocessors — as necessary to deliver the Site and handle inquiries.

Service providers (hosting, analytics, email delivery, customer support tools) bound by confidentiality and data protection obligations.

In connection with a merger, acquisition, or sale of assets.

To comply with law, respond to lawful requests, protect safety, or defend our rights.

5. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, to provide requested information/services, resolve issues, or meet legal obligations. Contact/submission data is typically retained for a reasonable period (e.g., 2–6 years for business records) unless deletion is requested.

6. Your Privacy Rights (Especially for US Residents)

California Residents (CCPA/CPRA) If you are a California resident, you have rights including:

Right to know what personal information we collect, use, disclose, or sell.

Right to delete personal information we hold (subject to exceptions).

Right to opt out of the "sale" or "sharing" of personal information (we do not sell personal information; we also do not share it for cross-context behavioral advertising at this time).

Right to correct inaccurate personal information.

Right to limit use of sensitive personal information (we do not collect sensitive personal information).

Right to non-discrimination for exercising rights.

To exercise these rights, email us at the contact below. We may verify your identity before responding. You may designate an authorized agent.

For other US states with emerging privacy laws (e.g., Virginia, Colorado, Connecticut), similar rights may apply — contact us to inquire.

7. International Users and Data Transfers

The Site is operated from [India / servers used by GoHighLevel, which may include US and other locations]. If you access from outside these regions (including the US), your information may be transferred to and processed in other countries with different privacy laws.

GoHighLevel is certified under relevant frameworks (e.g., Data Privacy Framework for EU-US transfers where applicable). We rely on appropriate safeguards for any international transfers.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission or storage method is completely secure — we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have, we will delete it.

10. Third-Party Links and Services

The Site may link to third-party sites (including GoHighLevel resources). We are not responsible for their privacy practices — review their policies directly.

11. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with a new "Last Updated" date. Continued use after changes means acceptance.

12. Contact Us

For questions, rights requests, or concerns:

Email: [email protected]

Business Address: Tuscany View Ct, Tampa Florida 33647

For GoHighLevel's privacy practices (as our underlying provider), see: https://www.gohighlevel.com/privacy-policy