Obzen AI: Security & Compliance

At Obzen AI, we understand that for modern medical practices, data security and compliance are non-negotiable. We treat your practice’s data, and your patients' privacy, with the highest level of strictness and care.

Our platform is built on enterprise-grade infrastructure to ensure your data is secure, accessible, and protected against modern digital threats.

Infrastructure & Cloud Security

Obzen AI is hosted on world-class, enterprise cloud infrastructure utilizing both Google Cloud Platform (GCP) and Amazon Web Services (AWS).

Physical Security: Our data centers maintain strict physical access controls, 24/7 security guards, and biometric scanning.

Network Security: We employ advanced firewalls, DDoS mitigation, and continuous network monitoring to detect and prevent unauthorized access.

Uptime & Reliability: We utilize redundant server architecture to ensure 99.9% uptime, keeping your practice running around the clock.

Data Encryption & Privacy

Your data belongs to you. We utilize industry-standard encryption protocols to ensure that your information remains confidential.

Data in Transit: All data sent to or from Obzen AI is encrypted in transit using 256-bit encryption and TLS 1.2 protocols.

Data at Rest: All sensitive databases and backups are encrypted at rest using AES-256 encryption standards.

Regular Backups: Your data is backed up daily across distributed locations to prevent data loss in the event of hardware failure.

HIPAA Compliance & Healthcare Data

Obzen AI is designed to support the strict regulatory needs of the healthcare industry.

HIPAA-Ready Architecture: We offer a fully isolated, HIPAA-compliant environment for practices that process Protected Health Information (PHI).

Business Associate Agreements (BAA): To utilize our HIPAA-compliant infrastructure, clients must activate our Healthcare Compliance Add-on and enter into a formal Business Associate Agreement (BAA) with Obzen AI prior to transmitting any PHI into the CRM. Please contact your account manager to initiate this upgrade.

Access Controls & Authentication

We provide the tools you need to control who inside your practice sees what.

Role-Based Access: Clinic administrators can strictly limit user permissions, ensuring staff members only have access to the data necessary for their specific roles.

Secure Authentication: Passwords are mathematically hashed and never stored in plain text.

Have a specific security question?

If your IT team or compliance officer requires further documentation, we are here to help. Please reach out to our security team directly at [email protected].